PRIVACY POLICY
This Privacy Policy provides information on how we use the personal data collected or received by users of the Bulgaria Easy mobile application (the Application) and the www.dialogic.bg and www.bulgariaeay.bg (Websites) maintained by us.
The document describes how we collect or receive your personal data, the types of personal data we collect, how we use, share and protect this data, how long this data is stored, your rights and how you can you can get in touch with us concerning personal data privacy practices.
WAYS TO COLLECT PERSONAL DATA
When you visit our websites, data sent by your browser, such as browser type / version, operating system used, platform and IP address, is automatically saved on the server. This data cannot be assigned to a specific person and thus does not allow the identification of the user. The storage of these data serves systemic and statistical purposes. Linking this data to other sources of information through which the data can be linked to a specific person is not undertaken.
We may use cookies or similar technologies that collect certain information about the use of our application or when you access, browse and use our websites. We do not allow third parties to upload cookies to your device.
When using our mobile application, we may receive your personal information, which you fill in voluntarily, which includes:
Additionally, you may choose to send us your personal information or other information through the various contact channels.
TYPES OF PERSONAL DATA WE MAY COLLECT
We may collect information concerning your use of the Websites and the Application, including:
- IP address;
- browser type;
- platform and operating system;
- Some preferences regarding settings, etc.
In addition, we may collect contact information from you, such as your name and email address, through the contact channels and / or registration in the mobile application. You can also voluntarily send us your other data in connection with your inquiries.
When ordering or inquiring online, we may ask you for the following personal information:
- Name;
- E-mail address;
- Contact telephone;
PURPOSE OF PROCESSING
We guarantee that your personal information will only be used to contact you and improve our services. We will never disclose your personal information to a third party for commercial gain.
Specifically we may use your personal data for
- answering your questions;
- processing of your inquiries;
- processing of complaints we receive in connection with our services;
- offering new products and services, current promotions, offers and prices;
- marketing;
- remarketing;
- implementation, evaluation and improvement of our company activity, including development of new products and services;
- analysis and improvement of our products, services, websites and applications;
* If we use your data for marketing purposes (as described in the Privacy Policy), you may object easily and free of charge during the collection and receipt of each marketing message. We will respect your request. We will not share your data with third parties for marketing purposes without your prior consent.
DATA WE SHARE
We do not sell, rent or trade your personal data.
We may disclose information about you if we are required to do so by law, regulation, or court procedure (such as a court order or subpoena), in response to a request from government agencies, such as law enforcement, or if we believe disclosure is necessary and appropriate in order to prevent physical injury or financial loss, or in connection with the investigation of alleged or actual illegal activity. We reserve the right to transfer your personal data in the event that we sell or transfer all or part of our stake or assets (including in the event of reorganization, termination or liquidation).
PROTECTION OF PERSONAL DATA PROVIDED
We provide appropriate technical and organizational security measures designed to protect the personal data you provide against inadvertent, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
DURATION OF PERSONAL DATA STORAGE
We store personal data as long as necessary to fulfil the purposes for which they have been collected.
YOUR RIGHTS
Your rights include:
- CONFIRMATION - You have the right to ask us to confirm whether we process your personal data and access to personal data and related information about this processing;
- CORRECTION - you have the right to correct your personal data as permitted by law;
- DELETE - You have the right to ask us to delete your personal data as permitted by law. This right may be exercised:
- when your personal data is no longer needed for the purposes for which it was collected or processed;
- when you withdraw your consent and when there is no other legal basis for processing;
- when you object to further processing (according to Article 21 (1) of the ORD) and there are no overriding legitimate grounds for processing, or when you object to your personal data being used for direct marketing purposes (according to Article 21 paragraph 2 of the ORD);
- when your personal data has been processed illegally;
- RIGHT TO RESTRICTION ON PROCESSING - You have the right to request a restriction on our processing in limited circumstances, including when the accuracy of your personal data is contested / disputed;
- ACCESS - Your rights under applicable law include the right to access your personal data processed by us;
- OBJECTION - the right to object to certain activities for personal data processing.
In order to exercise these rights, you must submit a written request / objection using the contact details below.
In addition to the above rights, you have protection by the means of administrative and judicial proceedings, in accordance with applicable law.
This Privacy Policy may be updated periodically and without notice to reflect changes in personal data protection practices. We will immediately post a standout notice on our website to notify you of significant changes to our Privacy Policy.
AGREEMENT
Our mobile application and websites collect personal data for processing, use and storage that you have voluntarily provided. In this sense, any such data provision shall be deemed to be an act of explicit consent to the collection, storage and processing of such data for the purposes and for the time limits established by this Privacy Policy.
CONTACT US.
If you have any comments or inquiries regarding this Privacy Policy, if you wish to notify us of changes to the information we hold about you or to exercise your rights, please contact us by e-mail or at the address and telephone number listed below:
2 Thessaloniki Street, 3rd floor, office 20
2600 Dupnitsa, Bulgaria
00359 878 647 283
gdpr@bulgariaeasy.bg
gdpr@dialogic.bg
COOKIE RULES
Our websites and application use "cookies" and similar technologies. We call these cookies and similar technologies simply "cookies" throughout the text of these Cookie Rules. The Rules describe what cookies are, how we use them and how you can manage them.
By choosing to use our websites and / or application, you agree to the use of cookies described in these Cookies Rules. If you or your administrator has disabled cookies, the website or application perhaps will still work, but some parts may not work properly without cookies.
What are cookies?
Cookies are small text files (usually containing letters and numbers) that are placed on your device when you visit a website or application. They are used on many websites for different purposes. They may be needed, for example, for the operation of a website or application or to personalize its operation. The information in cookies may concern you, your preferences or your internet access device (computer, tablet or mobile device). This information is most often collected to make the website or application work the way you expect it to. Usually the information cannot be linked to you personally, but can be used for more personalized use of the World Wide Web.
Types of cookies that may potentially be used by our websites and application:
- Mandatory cookies: These cookies are necessary for the functioning of the website and cannot be excluded in our systems. Without these cookies, the services you have requested cannot be performed.
- Performance cookies: These cookies allow us to measure the number of visits and traffic, to calculate and improve the performance of our sites. They help us understand which pages are the most and least popular, see how visitors navigate the sites and whether they click on a link. This helps us to understand where we are doing well and where we can improve things, as well as to ensure fast loading and proper display of pages. The information collected includes, for example, the browsers used to access the Internet and operating systems, the domain name of the website previously visited, the number of visits, the average duration of the visit, and the pages viewed. All information collected by these cookies is aggregated, therefore anonymous. If you do not allow these cookies, we will not know when you have visited our website and we will not be able to monitor its effectiveness and improve your experience.
- Functional cookies: These cookies allow the website to provide advanced functionality and personalization by remembering the choices you make (your username or ID, the choice of language or region or area where you are located). If you do not allow these cookies, some or all of the services may not work properly.
- Targeting and advertising cookies: These cookies follow your browsing habits and are used to provide targeted (interest-based) advertising. These cookies may be set on our sites by our advertising partners with our permission. They can be used by companies to profile your interests and show you relevant ads on other websites. They remember that you have visited a website, and this information is shared with other organizations, such as advertisers. They do not directly store personal data, but are based on the unique identification of your browser and Internet access device.
What we use cookies for?
We and our service providers may use cookies for various purposes, including:
- so that we can receive information about your visits to sites or applications;
- analyse trends in your visits to improve our services;
- offer in our applications or sites advertising, communications and content created by us or third parties that meet your interests;
- remember your language, region and other preferences;
- to help you find the information you are looking for;
- take into account how many people and how they use our pressures or application;
- to better understand our users in order to maintain the efficient operation of our sites and applications.
Changes
We may change these Cookie Rules at our discretion. Therefore, we ask you to review them from time to time. Last updated: April 2021.
